Our shipping policy depends on the agreements made with the retail side and with the agents. For White Label orders, times are to be agreed.

That said, a Shipping Policy is a legally binding document that is intended to establish the legal relationships between you and your customers. It is the legal framework for presenting your obligations to your clients, but also for dealing with the different possible hitches that could arise and what happens in each individual case.

A shipping policy is a good practice and helps both parties: you and your customers. Your customers could benefit from being informed about what they can expect from your service. You may benefit from this because people may shop with you if you have a clear shipping policy in place as there will be no questions about shipping times or processes.

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